[Resolved] IFB Industries — Replacement of spare part IFB Washing machine

[Resolved] IFB Industries — Replacement of spare part IFB Washing machine

A Addanki Nitesh from Kurnool, Andhra Pradesh Jul 6, 2022 Jul 8, 2022 This thread was updated on Jul 8, 2022

Its almost 3 to 4 months, I am rising the same compliant repeatedly but no proper response from customer support. After raising the compliant they have visited and said for board change, for that they said it will take 30 days. In between without any information ticket is getting closed. Again raised the same issue, this cycle keeps going on and on. In each visit they not even checking properly the issue, just in mins they will run out from the premises. Totally feed up with customer care calling almost 10 to 15 times in a month. Was this information helpful? No (0) Yes (0)
Aug 9, 2022 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 07, 2022 IFB Industries Customer Care's response Dear Nitesh, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience. Regards, IFB APPLIANCES Verified Support Jul 08, 2022 IFB Industries Customer Care's response Dear Nitesh, We are truly sorry for the inconvenience you are facing with regards to your IFB product. We would like to inform you that our service ambassador has identified that the machine is giving problem due to voltage fluctuation, hence we recommend you to purchase voltage stabilizer as informed by our executive. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you. Regards, IFB APPLIANCES
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