[Resolved] IFB Industries — rust all over the outside wall | |
The Microwave model (CS30) which I bought on Apr 2016 got rust all over the outside wall. Complained to IFB customer care, then there technician visited and informed like it is out side warranty so they will not replace the body. Actually forming rust happened after completing 1 year. I compelled technician to replace this without any cost as it is manufacturing defect. I know some reputed companies are doing replacement after warranty period for these kind of issue. But technician hesitated do that and he told like he will inform there decision after consulting with company. After that I didn't received any inform from anyone. I understood, avoid IFB as there are selling ovens with these kind of bodies. People are buying oven to use only for 1 year. Forming rest is manufacturing defect as the issue is with quality of body panel they used. My service request no is [protected]..i raised this on 23 Nov...no update from company till yet Was this information helpful? | |
Jun 17, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 09, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support May 10, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Microwave. Kindly let us know if you would like us to repair your machine and we would be glad to assist . Regards IFB Appliances | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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