[Resolved]  IFB Industries — Senorita dx washing machine - complaint no. [protected]

Address:50
Website:IFB.com

I have made a complaint on 19/03/2016 regarding the problem with the machine, I have been making several calls to the toll free numbers and to the local numbers provided by them also for resolution of the problem. Response is very poor and many times they do not pick the phone. I did not get any response to my messages also. Every time I get standard reply that the issue will be resolved very next day, but the day it is not happening. I do not understand what kind of international service they are giving to the customers?
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Mar 22, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2016
IFB Industries Customer Care's response
Dear Bharati,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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