[Resolved] IFB Industries — senorita plus - washing machine

Vatsalya Tandon

from Jaipur, Rajasthan

Address:

208002

Dear sir/madam,

Please send a service engineer to repair the washing machine, the wash dial gets stuck every time and has to be manually operated for over an hour. It has been a long time since we have tried calling your executives but none of them responded in any way. Also the machine is under annual maintenance contract, so please send help asap.

Manish tandon
[protected]

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Feb 3, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Dec 20, 2018

IFB Industries Customer Care's response Dear Sir, Madam,

We regret the inconvenience caused to you. However, we apologize, we do not have spare part available to fix your washing machine as it is a non serviceable part. You can however exchange your machine at a good price by availing our exchange offer. For more details please visit our website http://www.ifbappliances.com

Regards,
IFB Appliances