[Resolved] IFB Industries — senorita washing machine drum replacement overcharged - fraud | |||
Ticket no. [protected] has been closed with the below transactions. Service charge of rs. 590.00 against invoice-cum-receipt no. [protected]. Spare (S), worth rs. 0.00. Accessories/essentials, worth rs. 3350.00. The technician has charged 5000 for drum replacement from my mother who is a senior citizen and also not handed the receipt and refused to leave without the money. We are feeling cheated. I stay in the pune area and the technician name is ronak singh Was this information helpful? | |||
Aug 31, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 27, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||
 2 Comments | |||
Comments
Very happy with the IFB support. Apologies for very late response.
I received a call from the field manager and ensured that problem would be resolved.
I received a call from the field manager and ensured that problem would be resolved.
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Model : EVA AQUA VX 5.5 KG 700 RPM.
Year of purchase : 2014.
Please confirm the correct cost of the replacement part.
The service location is panvel.
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.
Regards,
IFB APPLIANCES