[Resolved]  IFB Industries — Service charge and Replacing Parts Cost is Too High/Technicians not have enough Knowledge

Address:44 Muthaiah House Ramar kovil street Nannagaram Melagarm PO Tenaksi tK-627818
Website:IFB Official website

Have purchased IFB ELITE AQUA SX 6 kg 1200 rpm LTD washing machine before 4 yrs back.now machine shows very high Vibration and Jerk during spin.then I registered or call compliant on IFB customer care, then technician comes he just checked and asked to replace DRUM, RUBBER AND DRUM SHOCK ABSORBER. and told cost around 10000/- for these three parts.i think this is too much...
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Oct 11, 2022
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2022
IFB Industries Customer Care's response
Dear Poomalairaju,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Verified Support
Sep 01, 2022
IFB Industries Customer Care's response
Dear Poomalairaju,

Hope your issue has been resolved and you are satisfied. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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