[Resolved] IFB Industries — Service charge during warranty period
P
prithis900
from Delhi, Delhi
Address:
Chennai, Tamil Nadu, 600082
Website:
IFB
IFB washing machine has been purchased a year back in 2015 which has 4 yrs of warranty period. The rubber along with the steel wire in the door of the washing machine needs to be changed. we have called the customer care to repair it & they said it will be free service as we are in the warranty period, but when the technician came home, he said we will charge for it as the parts inside the machine will not be charged but the parts outside, which is door part will be charged. Ridiculous.:( They have also mentioned on the washing machine that 10 yrs of supporting parts warranty.
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Apr 11, 2017
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
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