[Resolved] IFB Industries — service is not provided by ifb having amc for 2 years | |||
Dear sir/madam I have registered a complained no. [protected] regarding leak in tub in my fully automatic ifb top loading washing machine on 04/12/2017. Technician had visited on next day and said tub will be replaced and it is not our stock. When i call several time to ifb service centre then every time they have given me the number of different service coordinator of ghaziabad centre (Up) named: neha, priya, priti, vijoy das, pardeep and rakesh yadav and everybody replied it will be changed in 2-3 days. On 29th december 2017 mr. Rakesh yadav said it will be changed in 2 days ie by 1st january 2018 but nobody turn-up then finally on 4th january i have called to service centre again then he said your old complained is closed and register new one. After one month i am not getting any service from ifb though i have amc for 2 years. Kindly help me to resolve the problem. Was this information helpful? | |||
Feb 8, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 06, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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