[Resolved]  IFB Industries — Service not been done after intimating them many times

Address:500056

Dear sir/madam,
I am a user of IFB washing machine since 2012 recently i have checked that its warrenty time is going to finish. So i called up IFB customer service for servicing my washing machine on 28th feb they told me that they will attend me in 48hrs but til now(3rd mar) none of the IFB service men visited me when ever i call them they are saying we have sent our service man but still now i didnt get any service man


i have never seen a company giving such a poor service to there customers.They have really disapointed me i will never ever encourage my friends or family members to use this waste brand products(IFB).Such companies should be banned who try to bluff customers by false promises


complaint no:[protected]
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Mar 22, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2016
IFB Industries Customer Care's response
Dear Akhil,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Mar 04, 2016
IFB Industries Customer Care's response
Dear Akhil,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
Complaint comments 

Comments

I am happy to say that ur service man has attended atlast but this could be happen before my complaint.By the way the service was very good thnx for IFB to respond quickly to my mail

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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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