[Resolved] IFB Industries — service of washing machine not resolved

[Resolved] IFB Industries — service of washing machine not resolved

S SD.suman from Arambagh, West Bengal

I registered a service request through Ifb customer care vide ticket no [protected] on 24.10.18 for washing machine is not working. Next day their mechanic visited the machine and said that timer needs to replace & it will take 5-6 days and also received Rs 590 as service charge. Till today 16.11.18 new timer is not installed. I reminded them 5-6 times but nobody is bothered to make working the machine. Please look into this matter & do needfull immediately Suman Kr Das Was this information helpful? No (0) Yes (0)
Dec 31, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Nov 26, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback. Regards, IFB APPLIANCES Nov 26, 2018 Updated by SD.suman The above said service complaint has been resolved on 24.11.2018 successfully. This has been possible only for strict immediate intervention & action by IFB head office. Thanks to the team of Ifb and this platform also. Suman Kumar Das
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