My service request [protected] is not attended still.
1. Reached customer support 3 times. Every time I get the same answer.
2. Address change given 2 times. Still not updated properly. Every time I call the support executive giving me old address and again I need to ask them to update it.
3. My IFB updates also not working. 3 times attempted even before calling support. Not getting updated.
Is IFB losing its credibility towards customer satisfaction? Is there any SLA followed or quality check done on the service network performance? I'm sorry to say I lost faith in IFB and going to stop recommending it to friends. Was this information helpful? |
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