[Resolved]  IFB Industries — service under warranty

I bought ifb front load washing machine senorita sx 6.5kg. 3 years ago. It is under warranty now. Door gasket got damaged inside and water is leaking from that. Service person is saying it will not cover in warranty and will cost around 2000rs. But nowhere i see rubber parts will not for washing machine in warranty term. Could you pls let me know if it is under warranty. Complaint number tkt [protected].
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Oct 18, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES
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