[Resolved]  IFB Industries — services delay

Address:Chennai, Tamil Nadu

The washing machine did not work and i complained. Service person called and took the address and assured to come on sunday. He didn't come. On monday, we waited nad again called. He said there will be immediate response from other person. But ni one responded. After 1 hour, we called again. He said, there will be immediate response. What is this. Is the way service is getting done. What is the action going to be taken
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Apr 3, 2020
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES
Verified Support
Mar 03, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

We hope your issue is resolved. Kindly observe the machine and for any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist.

Regards,
IFB Appliances
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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