[Resolved] IFB Industries — Servicing of Air conditioner

Vishalpawar2586

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400012

The air conditioner purchased Is in warranty. No free servicing was done for the past whole year. I called up on 3rd march, 2017 on [protected] and registered the complaint. They assured that the service will be done in the 48 working hours. But the complaint wasn't resolved and on 9th March, 2017, the complaint was closed without the complaint getting resolved and without any information. I got a message From The company asking for the feedback. After this, I got a call from IFB asking about the details and assured that the complaint would be resolved within a day. But the complaint hasn't been resolved yet.
I registered the complaint again on 21st March, 2017, complaint no: [protected]. They assured the same that it would be done within the next 48 hours. But haven't received any call or text or the service yet.

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May 7, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2017

IFB Industries Customer Care's response Dear Vishal,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB Appliances

Verified Support

Mar 29, 2017

IFB Industries Customer Care's response Dear Vishal,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB Appliances