[Resolved] IFB Industries — several follow up after amc

Sukumar Paka

from Bengaluru, Karnataka

Website:

IFB

I have been following for service request

From 4th oct 2017. Complaint no is [protected]. I have amc.

When you do not have a amc you will get a service in 2 days and when you have amc you have to follow up 2 months. This is not the first time with amc and without amc.

No response after several follow ups on customer care and then service center and then service in charge and now i have been following with branch coordinator

Please don't take amc you will end up spending more on phone calls to service guy/service center /and coordinator apart from toll free no

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Dec 3, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 19, 2017

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES