[Resolved] IFB Industries — struggling to get done installation

AshokIndb

from Bhopal, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452001

At diwali festival bought ifb fully automatic washing machine (Order id - od[protected] with lots of happiness but customer service of ifb ruined all. Almost 20 days over but no one turned for installation even after daily follow up with customer service center. Each time i’m promised with new time & given personal number to contact for get done installation. But either provided phone no. Is wrong or person does not pick up the phone. This i was never imagined, big brand like ifb would have this kind of worst customer service. Pls. Suggest where i should contact to get done installation.

Was this information helpful?

No (0)

Yes (0)

Dec 12, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 03, 2017

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES