IFB Industries — Supplied expired IFB Laundry Liquids by IFB Franchisee / Dealer

We contacted one of the IFB Franchisee / Dealer in Chitradurga, Karnataka for Washing Machine repair and one technician came to attend and resolved the issue with Washing Machine and he also gave a box that contains expired IFB Laundry Liquids and collected the money. When i checked the Best Before date on the box, the date was already over. I spoke to the technician and he said he will arrange for the replacement. But when i call him, he is not responding to the calls. Very bad of him and this has made me think IFB does this kind of inconvenience and fool people.
I would want the IFB to contact me to understand about this and get the replacement.

Thanks
Vikas Govindswamy
[protected]
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IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2022
IFB Industries Customer Care's response
Dear Vikasg,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Verified Support
Jul 27, 2022
IFB Industries Customer Care's response
Dear Vikasg,

As discussed with you by our team, We are unable to find your details in our database with this number you provided. Please share your registered number and bill copy so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards
IFB APPLIANCES
Verified Support
Aug 01, 2022
IFB Industries Customer Care's response
Dear Vikasg,

Hope our team got in touch with you regarding your concern and shared the requisite information in this regard. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
Aug 03, 2022
Updated by Vikasg18
The Liquids are provided by IFB Technician, his name is Sanjay[protected], I have been calling him on his Mobile Number, but he is not picking the call. Kindly talk to the Technician and get the money back. He is cheating people in the name of IFB Technician.
My Registered Number with IFB is [protected]

Thanks
Vikas
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