[Resolved] IFB Industries — Technician made running Washing machine completely dead.

gandhinm

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 4000067

My washing machine has drainage problem.I lodged complaint on 5/3/17.Technitism came and replaced water pump.machine startrd draining water. However. Technitian noticed huge noise. He told us if i reopened to repaire drum may colapse. We told him not to reopen unless u are able to put the machine in it's original working condition. He agreed.But finally he made my machine dead From last 15 days neither call centre, nor setvice centre nor co ordinator nor regional service centre incharge is resolving problem.

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Apr 24, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2017

IFB Industries Customer Care's response Dear Gandhinm,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Mar 24, 2017

IFB Industries Customer Care's response Dear Gandhinm,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB Appliances