[Resolved] IFB Industries — technician not coming for ifb ac service | |||
Name: karthick t. Mobile : [protected] Ac : ifb 1.5ton Purchase date: 18-april-2017 Location : ifb point, chengalpet. I have purchase ifc ac on 18-april-2017 in ifb point, chengalpet. First free service is done on after four months (August). After that when i raised for second free service for 3 times, people not coming for service and they closed the request as "resolved" without any service. Now i raised for third free service recently but they told warranty closed, you have to paid for the service. Till now only one free service done. Second and third people not serviced and closed the request without any information. I need to do atleast one free service, i know date cross one year but i raised the request on time, but technician not came. I have plan to buy another one ac from ifb, but due to bad service i have change my plan. My service request details with date Ac purchased date : 18-april-2017 First service successfully done. Second and third service technician not came 25-dec-2017 ticket no : [protected] (Closed without service) 22-feb-2018 ticket no : [protected] (Closed without service) 17-mar-2018 ticket no: [protected] (Closed without service) 8-may-2018 ticket no : [protected] (I raised recently but due to they not offer free service, they cancelled the request) Please need a help. Was this information helpful? | |||
Jun 12, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 12, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We apologize for the inconvenience caused to you. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support May 12, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Air Conditioner. Kindly let us know if you would like us to repair your machine and we would be glad to assist . Regards IFB Appliances | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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