Address: | Ernakulam, Kerala, 683108 |
My washing machine was submerged in water during the flooding incident last year in kerala. The same was given to the authorised service centre in aluva. They responded only after begging after them for more than one month. They said the motor is damaged and replaced the motor and charged me around inr 7000. The machine was under 6 months warranty given by the service centre. But they said they won't entertain claims for flooding. I had to pay the whole amount. They said that the bill has 6 months warranty. Within 2 months the machine stopped working. On contacting them they said the timer is to be replaced and it will cost around inr 3000 and it will not be covered under warranty.
I feel strongly cheated here, and i am not complaining because as indians we are used to it. I expected ifb to be different when i bought the machine and disappointed that it is the same like any other company with poor service and quality of products. Was this information helpful? |
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