[Resolved]  IFB Industries — Ticket no. [protected] washing machine model no. elite dx 5.5kg

Address:

Pune, Maharashtra, 411021

Service technician visited home and within 5 minutes he informed the pcb (Board) failed. The cost of new board is rs. 4000/-. We paid the service charge of rs. 575/- for which report is not provided. When enquired the reason for failure no answer for it. Irrespective of equipment is in warranty or not, there should be a reason for failure so that customer is aware of it.

Also i spoke to your ifb ms. Harshali, where in she told will revert back after checking with service centre. I am still waiting for her response.

Kindly requesting to provide us the cause of failure, as this is happening for the 2nd time and also report for the payment made for rs575.

If the board fails frequently why the cost of it is so high.

Thanks & regds
V lakshmanan
[protected]