[Resolved] IFB Industries — To be replaced part in washing machine under warranty

qscs

from Tumkur, Karnataka

Address:

Rajkot, Gujarat, 360001

Complaint log to Service centre vide complaint # 16503871 on 24.09.2015 (client # 1014463). Excessive noise during spinning. Service Person diagnosed problem & recommended, replacing 'drum', which was not available at that time, so placed order for the same. yet after 20 days of placing order, part couldn't procured.

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Mar 15, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2015

IFB Industries Customer Care's response Dear Sir

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Nov 02, 2015

IFB Industries Customer Care's response Dear Sir

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team