IFB Industries — Top load washing machine 6.5 kg ( Under Warranty)

sarojbaid

from Hyderabad, Telangana

Dec 20, 2022

Address:

Flat no 403, A Block, Ncl Sindhu apartments , kompally, hyderabad

Booked a service complaint no Wa20218252 on 2.12.2022.
But till date yor technician unable to resolve the issue even after 3 visits.
Technician Naresh and vishnu who came on 20.12.22 were very rude and talked roughly with lady in the house. and after opening the machine left with out repairing it.
this was there 3 rd visit, finally they said they dont have the knowledge about problem. insted of accepting there failure they started shouting on lady in the house. Is this the way IFB provide after sales service.
problem not yet resolved .

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IFB Industries Customer Care

from Mumbai, Maharashtra

Dec 21, 2022

Verified Support

Dear sarojbaid,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]/[protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Regards
IFB APPLIANCES