[Resolved] IFB Industries — Touch board replacement

Eswar P

from Hyderabad, Telangana

Address:	500081
Website:	www.ifbindustries.com

We purchased a washing machine (Ifb) 2 years back it has 5 years warranty for any part in the machine, recently we changed touch board but its not working properly again raised complaint to your customer care center they told that it will be charged rs. 8000/- but it has the warranty, no proper service from your customer care department so kindly solve the problem asap.
Reg no: [protected]

Thanks

Eswar. P
Mobile: [protected]

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Sep 23, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2016

IFB Industries Customer Care's response Dear Eshwar,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Aug 20, 2016

IFB Industries Customer Care's response Dear Eswar,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.