[Resolved] IFB Industries — Un professional behaviour of your staff | |||
I have IFB Front load Eva DX 5 kg and it has some technical issue since last 5 months, Ref: Tickat No.[protected] and 18326820. I must have complain more than 50 times to IFB toll free no., authorized representatives but no. response at all.. Irony they have already taken the money of damage product above the actual price but not giving the Bill... If we talk to local service center, his behavior and way of talking is really ridiculous and arrogant. I demanded for bill he denied and when I threat to complain, he porously challenged to complain any where. and he was rite, even he is not listening IFB official person and IFB company is at all not taking action against him. I would strongly recommend public to not buying IFB product at all even they are giving u free u cost.. Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Sep 02, 2016 IFB Industries Customer Care's response Dear Vikash, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Sep 19, 2016 IFB Industries Customer Care's response Dear Vikash, We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist . Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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