[Resolved]  IFB Industries — unnecessary payment of amc without a resolution

Address:

Chennai, Tamil Nadu

We called for washing machine service. Technician visited, troubleshot and said it's a bearing issue and it will cost 4000 rs. As our amc period was over, the tech asked us to pay for new amc. We paid for the amount as requested but after few days the same issue started again. Now after submitting the complaint request, the tech visited after 3 days to say that the complete panel has rusted and it will not come under amc and it'll cost 5000 rs for replacement.
I really don't understand why the first tech asked us to pay amc unnecessary for the same issue and now we are in trouble without a resolution for our machine problem.
Our complaint number is [protected].