[Resolved] IFB Industries — Very bad customer service - Ticket number is: [protected]

ssenthilks

from Bengaluru, Karnataka

Address:	560037
Website:	IFB

Ticket number is: [protected] When I had contacted Nadesh, Manager IFB - [protected], He told that Deepa Enterprises will send a technician to attend this. This happened after 3 days of registering the complaint. He sent an SMS of Velu from Deepa Enterprises and asked me to contact for the issue instead of he following up with the Franchise ( Deepa Enterprises ) Finally irrespective of waiting for whole day, kept on following up with calls no one turned up. IFB should check and remove these kind of default franchises and take action on the irresponsible officers from IFB side too. Because of water leakage, the water got flooded into the whole house floors which damaged wooden floor also. IFB should compensate this loss.

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Mar 16, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2015

IFB Industries Customer Care's response Dear Sentil,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jan 10, 2016

IFB Industries Customer Care's response Dear Sentil,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.