[Resolved]  IFB Industries — very bad service from ultimate solutions avadi

Hi team,

I have ifb washing machine, we have purchased a extended warranty for the washing machine on[protected] and we had a issue with washing machine on[protected], we raised a complaint and technician was assigned from ultimate solutions ifb service centre.

Please find the attached bill they have done the service after that we face a different problem we have informed them now they are saying u warranty period has expired and we will not do it free of cost.

I am sure that technician did something which brought up this problem and it was done to make us extend the warranty and the manager (Sridevi) o[censored]ltimate solutions was speaking very rudely i have phone recording of the same this not the way speak to customer

I did expect a better service after paying 3000 bucks for service which they have denied and made our machine too worse to make us pay for the worst service again.

I need this to get sorted out.
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Oct 16, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Sep 18, 2017
Updated by Karthik19888
I have already uploaded the documents regarding complaint number and registered mobile numbers is [protected] and location Chennai ambattur

I have already mentioned franchise address
Sep 19, 2017
Updated by Karthik19888
Please let me know the progress on the complaint
Complaint comments 

Comments

I have already uploaded the documents regarding complaint number and registered mobile numbers is [protected] and location Chennai ambattur

I have already mentioned franchise address

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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