[Resolved] IFB Industries — Very frustrating with washing machine not working for 2+ months | |||
Hello, My washing machine does not work for more than 2 months now. I gave 3 complaints and no one rectifies the problem Ticket numbers: [protected] [protected] [protected] The support guy from ifb tricked me into paying 4000+ rupees as amc fees and no one comes and rectifies at the washing machine. He never told me that he belongs to a franchise, all he told was he is an employee of ifb. The call center person says that the franchise (Deepa franchise) is responsible and ifb cannot do anything. But for me, its all ifb. I was cheated by ifb. I always believed that ifb has the best appliances, even believe now so. But, your support is so frustrating that i believe that i should not even think of ifb for any of my home appliances. Was this information helpful? | |||
Nov 23, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 21, 2016 IFB Industries Customer Care's response Dear Diddi, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Oct 22, 2016 IFB Industries Customer Care's response Dear Diddi, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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