[Resolved] IFB Industries — Very poor in service

Alekya.udaya

from Gopalganj, Bihar

Address:	600125
Website:	180030005678

I bought IFB WASHING MACHINE SENORITA SX @ 08:08:2012. And I jus hate the customer care people who make me to feel very irritating. If the service person was not available, they can jus say the truth, past 2 months I have been suffering that my machine was not working and every day I m jus calling to the care, and the people will say by that day the executive ll be at doorsteps but none of them present till the date is this the way they treat the customer, and do they think that we bought the product free of cost jus HATE it. And every day different person ll attend the call and I jus need to inform all the information from the first don't u have any database to store theses kind of information, and am I a radio to say the problem each and every day to each person o[censored]r CUSTOMER CARE EXECUTIVES.

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Mar 17, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2016

IFB Industries Customer Care's response Dear Alekya,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team