[Resolved] IFB Industries — Very poor & irresponsible service teams.

Garimel Krishnamurthy

from Hubli, Karnataka

Address:	Bangalore, Karnataka
Website:	IFB Dish Washer AMC services

We are using ifb machines for the past 20 years. The service used to be satisfactory earlier. But, for the past one year we are highly disappointed with your service - teams. Our ifb dish washer is under amc. The amc period is getting complicated shortly. We have paid around rs. 4000/- as amc charges. But, this machine could not be used more than 4-6 times for the past one year. We never get proper response from the service persons here. It appears, they close the complaint without attending to it. Present ticket no. Is given as [protected]. Registered mobile no. Is [protected] under the name of c a poornima. I request the authorities to look into this matter immediately. Being a working woman i am facing lots of difficulties with this faulty machine. Please do the needful before the expiry of amc

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Jan 19, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2016

IFB Industries Customer Care's response Dear Garimel

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Nov 30, 2016

IFB Industries Customer Care's response Dear Garimel,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.