[Resolved] IFB Industries — Very very bad service and ifb products (ticket no -[protected] still not resolve)

Kushal Mamoriya

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400708

I am very very disappointed by ifb product and your service.

This is to bring to your kind attention that your engineers. I am called up many times (Mno.[protected] and service boy -[protected]) in the past 30 days in order to repair my ifb microwave, yet it is still not resolve the issue.

I would like a quick solution for my problem immediately so that i may remain a customer of your company in the future.

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Oct 13, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

IFB Industries Customer Care's response Dear Kushal,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Aug 25, 2016

IFB Industries Customer Care's response Dear Manju,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

Verified Support

Sep 12, 2016

IFB Industries Customer Care's response Dear Kushal,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

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Comments

Vardhan manu

from Visakhapatnam, Andhra Pradesh

I purchased in washing machine in November, I am totally upset with services, because I gave complaint since march, response was worst, still my complaint is pending after 5 month's also, I spoke to many executives of ifb, there no response from their end, worst services. It has only brand name that's all.

[protected]
Bandhan

Prasad Mahind

from Gurgaon, Haryana

Sir/Mam,
My new washing machine model senorita vx 6kg having problem for opening the door of detergent filling box.
The door get locked&problem of filling detergent in machine. My machine is in warranty period.
So, please help me& sort out my problem.
Your customer,
K.B. Mahind.

Manju Lathak

from Hyderabad, Telangana

Our ifb washing machine is not working from 17th June 2016 and I am calling frequently to ifb but no good response and service, our machine is in guarantee period they are not willing to change parts.they are coming and not preparing closing the complaint.every time the machine is getting repair.we need a permanent solution to this problem.