[Resolved] IFB Industries — washing machine 7kg | |||
I have purchased a washing machine from ikon electronics jagadhri road ambala cantt. I wanted to purchase the same through csd and it was told to me that you just provide us the copy of your smart card and everything will be done. As the product was purchased and the copy of smart card was provided to him but when i checked the prices of the same washing machine online there was lot of difference in the prices. Again i visited to the dealer and asked about this sort of mis selling then he gave me the offer of one vacuum cleaner with the machine or a discount of rs. 1500/- firstly as i know that the rates of the items are fixed through csd and it can not be modified secondly the bill provided to me is also does not seems to be a proper bill because no proper details of the washing machine is mentioned in the bill like the model no. Moreover the gst no. Is stamped on the bill but the amount of the gst is not mentioned at all which is also against the law as i think so. After four days the installation could happen for the washing machine, this type of services does not seems to be fair on the part of the dealer. The matter of the bill amount and the procedure of the product through csd will be brought in front of the consumer court so that it should not happen with another individual. The copy of the bill can be provided if required otherwise it will be presented to the court, that is sure. Was this information helpful? | |||
Dec 7, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 03, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Nov 03, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
Regards,
IFB APPLIANCES
We regret the inconvenience caused to you. However, we apologize, we do not have spare part available to fix your Microwave as it is a non serviceable part .
You can however exchange your machine at a good price by availing our exchange offer. For more details please visit our website http://www.ifbappliances.com/exchange.html
Regards,
IFB APPLIANCES