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IFB Industries

[Resolved]  IFB Industries — Washing machine additional product ordered 3 months back but not yet delivered

With lot of disappointment I would like to state that I have ordered stand for my IFB 6.5 kg top load washing machine in October which is not yet delivered. I had been repeatedly calling customer care for the same and everytime they give me commitment that product will be delivered in 24 hours. It's been 3 months now.
Moreover I would like to complain about your service engineer of Kota Rajasthan named Mr.Ashok Mobile number [protected]..he mistreated and even blocked my number.
This is highly negligible on account of IFB ..spoiling the brand name and customers too. Kindly take quick action asap.
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Jan 14, 2022
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2021
IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Verified Support
Dec 10, 2021
IFB Industries Customer Care's response Dear Parul,

Hope your issue has been resolved and you are satisfied. Moreover, do write us a mail on [protected]@ifbglobal.com also call us on (CC number [protected]/[protected]) or Chat option via https://cb.ifbsupport.com/ in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
Complaint comments 
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Still awaiting..!!
Reply
IFB Industries Customer Care's response, Dec 8, 2021
Verified Support
Dear Parul,

We're already sorting this out for you and will get back to you with an update on this as soon as possible.

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, Dec 10, 2021
Verified Support
Dear Parul,

Hope your issue has been resolved and you are satisfied. Moreover, do write us a mail on [email protected] also call us on (CC number 18602085678/18604255678) or Chat option via https://cb.ifbsupport.com/ in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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