[Resolved] IFB Industries — Washing machine / alena aqua/ door has brocken

Vishal3894

from Chandigarh, Chandigarh

Address:

Ludhiana, Punjab, 141007

We had complaint on dated 06/09/206 with the ticket number 18360554,
I have a problem in my washing machines as I have two washing machine one of them is have leakages in the door and the other one is having door lock issues. I also have a dryer from IFB which is having a wiring problem due to which all my work is effected. The site has been visited many times by your representatives but due to unavailability of parts they are also not responding to my calls. Please have a look into the issue as soon as possible as I have an inspection in my company this week and I want all these machines running properly in the inspection.

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Nov 4, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

IFB Industries Customer Care's response Dear Vishal,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Oct 01, 2016

IFB Industries Customer Care's response Dear Vishal,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.