[Resolved]  IFB Industries — washing machine

Address:	P-338, 4th floor, Block A, Laketown
Website:	www.ifbappliances.com

Dear sir,

My washing machine is not functioning properly for quite sometime and i tried calling at ifb toll free number at [protected] as well as[protected] but could not get any response. Thereafter i tried calling ifb service center at saltlake at ec 97 salt lake, kolkata, west bengal 743272 who have informed that they dont repair product which are under warranty. Since the product in question is under warranty,. It was requested to kindly address the issue as soon as possible so that i can use my machine. Thereafter when finally i got to connect with ifb customer care, they didnt listen to my problems and said that the product is out of warranty and that i would have to pay for the part. Inspite of telling them regarding inability to connect them on toll free number becouse of which i contacted the service center when the product was in warranty, they turned a deaf ear to my concerns. I request that some action should be taken against them and the product which is an essential household item should be repaired.