This mail is in reference to the Ticket number [protected] generated on 8 Jan 21. My IFB washing machine is in AMC. I was told that the machine will b repaired in 7 days but even after 7 days, it's not repaired. Such a third class experience IFB is providing to your customers. Nikki gautam, an executive at ifb service complaint center, Dehradun, is continuously misleading wrong information. She is saying to call tomorrow and then again tomorrow. 10 days are over and still our washing machine is not repaired .IFB after sale service is completely bogus. We are very much disappointed and facing problem w.r.t Service. This type of service is not expected from such a reputed company
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Aug 13, 2021
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.
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