[Resolved] IFB Industries — Washing machine complaint-not rectify by the authorized service centre

ram_pondi

from Pathankot, Punjab

Address:

605004

IFB washing machine front load: my reg. mobile no. [protected] 1st complaint booked on 21/11/15 vide ticket no. [protected]. mechanic attended on 10/12/15 and board changed and get an amount Rs. 3500/- + 280/-. within half an hour machine didn't work. the same was informed to the mechanic and also customer care vide ticket no. [protected] on dayitself. personally i visit to service center three times. nowitself no one attend and rectify the problem. please necessary action regard this

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Apr 17, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2015

IFB Industries Customer Care's response Dear Ram,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jan 04, 2016

IFB Industries Customer Care's response Dear Ram,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.