[Resolved]  IFB Industries — Washing Machine displays dPEr and stops with 13:00 minutes left

The Error was dPEr. It was mistakenly written as dBEr. It was normal 40 degrees initially. Later I noticed that any mode, even Drain mode, stopped with dPEr. Please help us out.

Dear IFB Team,

I am Facing the same issue. i.e., dPeR error. kindly support. Fully Automatic washing machine IFB.

Regards,
Balaji P S
Mobile: [protected] (Chennai - India)

I had the same error shown in my IFB Señorita SX. I cleaned the dust collection tray at the right bottom of my WM. It had lot of dust and a coin. Not it works fine. May be this caused the DP(differential pressure) error. Whatever. My machine is working good now.

Elite VX Sl. No. 9010012 Product Regn No. 4106795

From today I am facing the same "dp er" in every mode just after 5 minutes working.
Please help out without delay
BIJOY M POULOSE (Aluva)
[protected]
[protected]
[protected]@gmail.com

Dear Team,

We are facing dper error before completing 10min.

IFB front load machine.

Please do call me @[protected].

Thanks
Vignan

Dear Team,

We are facing dper error before completing 16th min.

IFB front load machine.

Please do call me @+91-[protected]

Regards,
Logan

I am facing the same issue. Can you pls help me
. [protected] or [protected]

Thanks
Karthik

I am facing same problem dPEr code error. So please assist me for this error to resolve problem. I lot of time tried ifb customer support but no response further. Plz help out of me in this problem.
Please call me [protected]
Do further process to come out of this error
Thanks and regards
Menaka
No9/23 guru Sai vaibave homes
Mmaruthu Pandiar street
Chitlapakkam
Chennai-64
[protected]

I attached my washing machine error code pic.. Model pic. And also I given my address mobile number contact me ASAP.
[protected]

I am also facing same problem dPEr code error. So please assist me for this error to resolve problem. Looks like; this is a system error as lost of customer are facing similar problem. You guys needs to take immediate actions on this if the Fault due to your internal design issue.

Regards,

Baldev Solanki
[protected]
Ahmedabad

This is frustrating...
One Technician (Mr. Amar Kosti from Kanishka Enterprises) visited my home and asked for Rs. 590.00 Service Charge as we have used other trolley than IFB make. Please note that, the washing machine we have purchased during Oct 2016 and it has 4 Years of Warranty.

My question is;
Earlier, we had similar IFB Washing machine and it is replaced with new one with by back scheme during Oct 2016. This new washing machine is also installed in exiting trolley which we have used for more than 5 years with existing IFB Washing machine. The New Machine was installed by IFB personnel.
My concern is; why this installation requirement is not communicated to us during existing as well as new machine installation time?
I am also seeing, lots of customers are facing dPEr code error problem. Are you trying to tell us; all these customers have wrong installation which are generally done under IFB authorized representatives??

Kine request to resolve my issue on FOC basis ASAP.
Regards,

Baldev Solanki
[protected]
Ahmedabad

Hello Ifb,

I have a ifb elite plus sx fully loaded machine. I have observed a error displayed as dper and washing has been stopped. It was just a month back I have bought it. Need your intervention

Call me on [protected]

I had raised several complaints and tickets about this error and spent over and above to get it resolved. The customer service is very pathetic and useless. The technicians are very poorly trained, can't identify the root cause, dont provide a receipt, and are greedy for money by selling their products as sales representives. After spending 9000/- still i dont have a fix to the problem with an AMC in place. I had escalated several times and my tickets which i raised over 4 to 5 times are getting closed without the issue getting resolved. A pathetic and useless customer care. Every time when I escalate to customer service they are raising a new ticket since my previous one is closed. Why are they closing the ticket without getting the feedback from the customer who had raised it. The technicians are calling the customer in such a way that it conflicts with your offices shifts even though you had specifically instructed in the ticket to come at a particular time. This seems your service is only to close the ticket saying customer not reachable or resolved. It has been over 6 months from my first ticket still my problem persists. I will never again buy a IFB product or will recommend others to buy. It is a pain in your backside. Your poor service and products is prompting a very bad customer experience. Your products are below standards like washing machine stand which gets rusted in a year. These are the people from IFB who I had escalated without any use.
PRIYA IFB Manager [protected] Service Centre [protected]. There are your service technicians who try to swindle money from your vary customers.
I expect that the customer service should track and follow up for the issue rather than the customer requesting for the ticket status and call up the service center multiple times. Your customer service is passing on the buck rather than taking responsibility. Your out sourced service center never pick up the call or take any action.

I am literally going to throw your product in the trash after consulting a third party consultant. You need to be sued for your ACTIONS. Your are wolfs in sheep clothings. I literally recommed people in this forum to educate and inform others before buying the IFB products. It has brought STRESS into my day to day life rather than customer satisfication. I wont be surprised to see this also being addressed as RESOLVED.

Handel Solomon
[protected]
Ticket #[protected]

I am also facing same dPEr issue in IFB and washing machine

Please suggest how to resolve this issue

I am also facing same dPEr issue in IFB and washing machine

Please suggest how to resolve this issue.
Pls reach me at [protected]

HI Team,

I am also facing same problem dPEr code error. So please assist me for this error to resolve problem for IFB Senorita model. Please assist me to resolve the problem.

Thank You,
Rohini

Hello
IFB TEAM,
My IFB elite sx 7kg front load washing machine is showing dL Er at 1 min spinning.
Please help to solve this error.

From,
Twinkle

Hi,

We are too getting the same error and this is after the service we did today. We are keep calling the person to fix the issue and he is not responding properly. The customer service number is not working. Kindly help in fixing this problem.

Service ticket number is Tkt-[protected]
Thanks

Thanks for the quick action. The issue is resolved.

Punitha

Hi i am also facing same dper in senator wsx model.
Pls with resolution asap.

Number [protected]

Tegards,
Prashant