[Resolved] IFB Industries — washing machine dysfunction in

 
1 Review
Kozhikode, Keralaao, India
 Jacob TK on Feb 11, 2019
I have purchased a washing machine presently covered under extended warranty. The machine is not working and inspite of repeated calls, nobody turned up to properly rectify the malfunctioning. Please make an early arrangement to attend the machine.

T.K. Jacob, Mobile_[protected]. Location: Virippil, Moozhikkal, Kozhikode(Calicut)_673571.
Make of the machine: IFB Elena
Complaint marked as Resolved Mar 25, 2019

Complaint Status


[Feb 11, 2019] IFB Industries customer support has been notified about the posted complaint.
Verified Support
IFB Industries Customer Care's response, Feb 11, 2019
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response, Feb 12, 2019
Dear Sir/Madam,

As discussed with you by our team we will be closing your issue as you have traveled out station. Kindly let us know once you are back in station so that we can assist you with your machine issue.

Regards,
IFB Appliances
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    69%
    Complaints
    5023
    Pending
    25
    Resolved
    3450
    phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    location
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    IFB Industries - washing machine dysfunction in