There is water leakage from the washing machine. I have amc dt. For 2 years 31/06/2016 the service man visited after a complaint. He said the door rubber sleeve to be replaced and the amc does not cover it.
1. We were not informed at the time of amc about this, as it costs just rs. 200/- more. Why?
2. However on enquiry it was informed they are not covering rubber items why?
3. Now the sleeve to be replaced and we are informed the cost is rs. 1800/-. But on verification from your web site, we found it costs only rs. 325/-.
How we are asked to pay rs. 1800/-? Why this loot by your service agents.
4. Earlier also about 2 years before we paid rs. 850/- for this rubber sleeve.
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This is too much and costly does not suit Indian customer. This is shear wastage of national money.