[Resolved] IFB Industries — Washing machine elena dx

PREM PRASAD Vuppuluri

Address:	282005
Website:	consumer complaints

Dear sir,
I am under amc. On 12th july, 2016 i made a complaint to your co. Ifb, that timer is not working properly and also there is a leak from some where in the tubes. (The complaint no.[protected] the timer was replaced 23rd july, but leakage is not repaired despite my reminding. Later i got message from the co. Asking me whether the repair is satisfactory and i replied in negative. On 23rd i was. Informed by ifbcrm that incidence e 133453 has been generated. I contacted customer care ([protected]) more than 10 times till now. On 3rd august i am given ticket no 18202987 but no one got in touch with me till now. The timer is also not working properly i request some response and an early action.
V. P. Prasad (Customer no. 1686783)

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Sep 24, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2016

IFB Industries Customer Care's response Dear Vuppuluri,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Oct 04, 2016

IFB Industries Customer Care's response Dear Vuppuluri,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.