IFB Industries — Washing machine Elite

Website:

www.ifbappliances.com

Our IFB washing machine got repaired and we called for service under AMC.
But the technician did not repair the actual drum issue, but he told we need to change the cabinet.
We told him to change the drum as there was an issue with drum and we can keep the same cabinet but he did not listen and he insisted us to do the exchange.
I am not sure how accurate the info the technician provided. Because he was in a hurry that day when he visited my home.He left our home with in 15 mins without doing proper inspection.

But we checked with the another technician, he told it can be repaired without changing the cabinet. But the IFB technician simply told another issue and ignoring fixing the actual problem.

I request IFB team to service it under AMC. I have already informed them my AMC is getting expired soon, but they are delaying to fix the issue by telling one or other reason which makes no sense,

AMC number:[protected]

Ref number for this service: [protected]