[Resolved] IFB Industries — washing machine fully automatic divya

Mrinmoy Chakravorty

from Delhi, Delhi

Address:

New Delhi, Delhi, 110091

Machine ordered to flipcart delivered on 23rd dec and mechanic came to installed on 24th. He opened and found scratches in the body right side and requested for replacement. Id [protected] dt 24th dec. Thereafter no one giving proper reply for replacement till date. No one visited or replaced the machine. Due to this poor response we are thinking to cancel the order. Please help us and call.

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Jan 27, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Dec 27, 2018

IFB Industries Customer Care's response Dear sir/Madam,

As discussed, Kindly contact Flipkart team regarding replacement of machine.

Regards,
IFB Appliances