[Resolved]  IFB Industries — Washing machine IFB senorita vx 6.5 kg

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:	www.ifbindustries.com

Team, As discussed 2 to 3 times already with your support and team that the engineer who came to address my issue did not really got my need, he is giving me a cover which does not fit, secondly the pipe which he gave is broken.
I asked him to get this fixed but he gave a similar cover which is not a fit and with pipe as well, he just cut the bad area and fixed. I need a new pipe.
for all these requests, I am paying him and this is not something which he does free?
I am really irate and pissed with all this and his attitude.
I logged the call and requested for ticket number also and got this note from customer care that I will get ticket on SMS. it has been 4-5 hours and nothing came to me.
this is how you provide service? I really do not think you will survive long in market with this attitude. I hope you do take corrective actions to fix issues.
you can pull my details based on the below phone number which is registered with you.
[protected].
thanks.