[Resolved]  IFB Industries — Washing machine is not washing the clothes properly

Address:605602
Website:www.ifbindustries.com

Hi, I have raised a complaint on 23/02/2017 (ticket no [protected]) for machine (IFB Senorita DX 5.5 KG) not washing the clothes properly, technician came and reset the button and left in less than 3 minutes, but the issue was not fixed, I have provided my feedback and received and acknowledgement number (E163293) for the poor response, but still the issue is not addressed, we have been waiting for your call and no one from your customer care or a local technician called to address this, Please let me know when will you fix the issue permanently?
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Apr 26, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Mar 19, 2017
prince services's response
i need ifb elena aqua energie front loading washing machine pcb board

Verified Support
Mar 21, 2017
IFB Industries Customer Care's response
Dear Thillaikumar,

We value our customers and are always ready to assist them. Thank you for sharing your details. We will connect with you to resolve this.

Regards,
IFB APPLIANCES
Verified Support
Mar 24, 2017
IFB Industries Customer Care's response
Dear Amit,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

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Hi... i need ifb elena aqua energie washing machine front loading pcb board.

IFB Industries Customer Care's response, Mar 22, 2017
Verified Support
Dear Prince,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Complaint no.[protected] for changing the light inside the microwave oven lodged on 24th February 2017.
The service engineer visited and collected his service charges but has not yet replaced the part.
IFB Industries Customer Care's response, Mar 22, 2017
Verified Support
Dear Amit,

We value our customers and are always ready to assist them. Thank you for sharing your details. We will connect with you to resolve this.

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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