IFB Industries — Washing machine issue

Rajesh D Sawant

from MUMBAI, Maharashtra

Oct 26, 2023

Address:

302 SOLITAIRE GADHAV NAKA BHANDUP WEST MUMBAI 400078

On Last Thursday 19 Raise Call Ticke [protected] For My Washing Machine Door Lock Was Break Which Is Under Warranty On Same Day Technician Visited And Confirm That Part Need To Be Indent However No Proper Service From The Company Received On 25Th Technician Come With Aprt Which Is Not Related To That Machine Again And Confirm Me That It Is Not Related To Your Machin We Will Check And Bring Today However Today He Repair The Door And Confirm On Phone To Me That Issue Get Resolve However My Father Confirm The Issue Not Yet Resolve So I Call The Technician He Confirm That Sensor Is Not Working Which Is Not Told To Me And Call Closed Today At 14.45 Which Is Wrong Now Technician Again Confirm Me That He Will Visit Tomorrow To Replace The Sensor Such A Pathetic Service No Proper Response

Was this information helpful?

No (0)

Yes (0)

IFB Industries customer support has been notified about the posted complaint.

Related IFB Industries reviews

View all 6868 IFB Industries Reviews

Comments

Narayana N

from BENGALURU, Karnataka

Nov 21, 2023

Narayan #527, C/O MUNINANJAPPA BUILDING, OPP. Dr. RAJKUMAR SAMADI, NANDINI LAYOUT, BENGALURU-560096

i have paid amount for washing AMC on April 2023, after a laps of 8months no body come and service the washing machine even so many times called to service point also not received any good response. They are simply informing to me as "you can made a complaint to customer care" we are not responsible and they confirming to say that you can contact directly service engineer. How can i know who are all service engineer appointed. This is the way service provider to the IFB customer.