[Resolved] IFB Industries — washing machine issue less than 8 months

Srikanthbadiginchala

from Bengaluru, Karnataka

Address:

560067

I purchased a washing machine in month of may 2018 and purchased amc and all the worst packages ifb could sell me. End of the day their services are at worst. Any home appliances at that cost, and no service persons turning up, no eta for the tickets raised and no spares that are very small and has a known common problem. I felt very disappointed with ifb and amazed with brand value they carry. My spares were supposed to come a week ago and they dont tell me an expected time and just blame someone i don't know or understand. My appointments are rescheduled without my consent, that too by stating customer appointment pending. I am really damn irritated by that.

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Jan 8, 2019

Complaint marked as Resolved

After esacaltion, the spare was provided by service centre and issue is resolved now

IFB Industries customer support has been notified about the posted complaint.

Jan 07, 2019

Updated by Srikanthbadiginchala Dear Customer, Your Ticket no- [protected] has been pending due to Customer Appointment/Re-scheduled. For any query call[protected]/ [protected]. - IFB ticket latest update

Verified Support

Jan 08, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES