Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  IFB Industries — washing machine - motherboard issue

Hi,

I have bought ifb washing machine few months back and had some display issue. So, contacted the technician and was informed that there is a motherboard issue because of rat bite. I am not sure if the above told reason is completely true. Also, i was willing to pay the money for the mother board which is around 4500/-. It's been like 20 days since they have ordered the motherboard but still there is no proper response form them.

Thanks,
Sudhir

washing machine - motherboard issue
washing machine - motherboard issue
ADVERTISEMENT
Complaint marked as Resolved Sep 1, 2020
It took about 23 days for the issue to get resolved. No complaints with technicians but definitely would look to see IFB focussing on manufacturing or logistcis department. Since, a spare part to be delivered takes usually 8 days but this time it took 23 days. Thanks, Sudhir

Complaint Status


[Aug 29, 2020] IFB Industries customer support has been notified about the posted complaint.
Verified Support
IFB Industries Customer Care's response Sep 01, 2020
Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response Sep 01, 2020
Dear Sir/Madam,

We hope your issue is resolved. For any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist.

Regards,
IFB Appliances
Complaint comments  Add a Comment     Updated: ShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    87%
    Complaints
    5650
    Pending
    0
    Resolved
    4887
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    ADVERTISEMENT