[Resolved] IFB Industries — Washing Machine - No customer care support
R
Richa_Sharma
from Bengaluru, Karnataka
Complaint number is 16864502 registered on November 13, 2015 about my washing machine (front load) which stopped working midway while washing clothes. The technician was supposed to have visited me on November 14, 2015. Ever since then I have been following up with the customer care at [protected] but to no avail. I have been provided with atleast 3 numbers of the service centre managers who either dont take calls/ have their numbers switched off or indicate that the technician will visit me within 2 hours and then the no response from either the technician or the service centre manager. What pathetic way to deal with an issue !! And I had a similar harrowing experience when my microwave oven stopped working.
IFB brand name was the thing that had me buying almost all my home appliances from IFB right from microwave oven to washing machine. Thanks for making me regret my decision. Can only hope to get my washing machine repaired.
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Mar 18, 2017
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com
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